Closing the circle: Proactive 24/7 control centre to prevent cargo damage or loss

Most shipping lines use telematics devices that, together with digital platforms, provide logistics chain transparency. However, many lack real-time 'last mile' solutions to prevent cargo damage.bArrowSpot's 24/7 proactive control center has managed thousands of acute events since 2017, averting cargo loss and damage valued at tens of millions of dollars. ArrowSpot's 24/7 control center combines smart technology with highly skilled officers. The company's proprietary AI-based algorithms analyze alerts, considering environmental conditions and cargo nature. The system filters, classifies, assesses cargo damage risk, and prioritizes alerts to support control center officers' decision-making, ensuring timely interventions to protect valuable shipments.